CRM process consulting: from the design of marketing, sales and customer service digital processes to consulting support until project success. CRM project consulting: a strategy for your CRM implementation, revamp, migration or consolidation
CRM development from scratch. Business analysis, end-to-end evolutionary development of CRM software, testing and quality assurance, risk and change management, data migration from legacy CRM or spreadsheets, user training. Development of custom apps and add-ons for platform-based CRM.
Functionality, integrations, performance, usability, and security testing. Our testing services are aimed at providing you with insights on your CRM functioning and identifying the ways to better your existing solution.
Administration support, including daily administration, data administration, 24/7 CRM system monitoring, monthly system health checks and user help desk. Development support including troubleshooting and CRM system evolution. As a result, you get a stably functioning CRM meeting your changing business needs.
End-to-end CRM implementation, leveraging the capabilities of market-leading CRM – Microsoft Dynamics 365 and Salesforce. We cover the entire project scope, including consulting, configuration, customization, migration and integration.
According to Sampurn Software, you may get the full payback of your customer relationship management solution in 10 months after it goes live. Such impressive results are achieved through:
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